Testimonials

Thank you so very much for the care, concern and support you and your team showed to John and me during our life change. It was certainly a difficult time for us, and knowing that you were there was more important than you could possibly know. Our transition was also a wonderful even— our last great adventure together and I will treasure those memories forever. I’m blessed to have a wonderful family and very special friends like you.

Gail Gorman

Thank you for helping us find our dream home! We can’t express our gratitude adequately. We LOVE this house and love making it our own. I even enjoy weeding now!! Thank you so much!

Audrey and Josh Escalante
Client, Buyer

We can’t say enough good things about how fantastic working with Laura and West Austin Properties has been. We found Laura through a recommendation from our realtor in Virginia where we were moving from. Moving half way across the country is not an easy feat but Laura made it seamless. She went above and beyond- even helping us find a pediatrician for our 1 year old son. It’s very hard to find a home for your family when you can’t walk through them since you’re in a different state, so it requires a lot of trust. I can say we had no doubt that Laura and her team would find us the best possible home. We actually found a DREAM home that we never would have imagined living in, and closed on it last week.

Laura made us feel like not only her best client, but a family member. If you are looking for a realtor, look no further.

ShaNez and Sam Mulliner

There is only ONE Real Estate Agent/Agency we will use from now on!! We have now worked with Laura Duggan and West Austin Properties three times and every single time the experience has been amazing. Laura has been a Realtor in Austin for over 30 years and it shows as her understanding of what to do and when to do it is unparalleled. Leading up to the most recent sell of our home we consulted Laura months in advance on what upgrades would be best for our home in Steiner Ranch to get the best price. Her advice then as well as her counsel on list pricing, repairs needed, professional photography, the staging that showed our home perfectly and negotiating was all spot on. WE SOLD OUR HOME IN 7 DAYS and got ABOVE asking price!! Laura is beyond connected, she has resources and connections for everything you could possibly ever need for every stage of the process. (The best lenders, interior designers, painters, contractors etc.)

ADDITIONALLY, with three kids (one with special needs) every day is stressful not to mention selling your home and moving but not with Laura and West Austin Properties. Laura always says “I take on the stress of my clients so they don’t have to!!” and it’s true.

IT GETS EVEN BETTER… When we sold our home other than knowing the area in general we had no idea where we were going to live. Well…in less than a month Laura helped us find the perfect acreage in Dripping Springs, with the view we wanted, feeding into fantastic schools, that also had a temporary home on it so we can build the dream home… just a few tall orders there but she didn’t even bat an eye. I saw my wife go into panic mode a few times (I might have as well 🙂 and every single time Laura kept us calm with something that is beyond confidence, something that can only come from being one of the best in Austin and growing her business along with the fast paced city she serves. THANKS to Laura Duggan and her team at West Austin Properties we’ll be able to start living our dream of raising our kids while also starting our special needs non-profit in the Hill Country.

We’ve had other realtors before and all of them were always on their phone, not listening to us and it was beyond frustrating. NOT Laura, she’s just different and I don’t remember her ever taking a call when she was with us. I could see her phone ringing all the time but she never took calls when she was with us… So rare! AND she always responded to us when we needed her, even when she was on vacation. So grateful we listened to the recommendation given to us by another friend. We cannot give Laura Duggan and West Austin Properties any higher of a recommendation and we love her!

Nathan and Mindy Hopkins

My husband and I found Laura Duggan and West Austin Properties through a recommendation and it was the best recommendation I have ever received. Laura is the definition of going above and beyond. She took care of so many aspects that were outside of a real estate agent’s typical duties. My husband and I were looking for a rental property and I was selling my condo back in Chicago so ours was not an easy buy/sell but Laura took care of everything! We even found a great lender through her recommendation. Laura knows everything and everyone and most importantly treats you as if you are her only client. She cares about her people and wants to make sure you get the best option for what you are looking for and this is obvious by how hard she works for you.

A few months later, we decided to put our condo on the market and look for our family home. We could not have been more pleased with Laura’s wizardry work. We sold our wonderful condo for top dollar and were able to use the profit to buy our dream home. Based on what we wanted and where we wanted our house, Laura really came through. I cannot express how amazing Laura is as a new life long friend and realtor. We are now in our dream home and we have Laura to thank. The Austin market is aggressive and Laura knows. We look forward to working with Laura on other investment homes in the years to come. Thank you Laura for taking great care of us and focusing on us in our home search.

If you want the best, Laura and West Austin Properties is it.

Audrey and Josh Escalante

Dear Katy,
Thank you again. I sincerely appreciate all your work with the first house and then turn around to do this one quickly after! I’m still kind of taking it all in and distracted with moving and planning but I really am thankful I had you and your mom helping me through it all. And of course I’ll let everyone know who to contact if they start looking.

Josh Dorman
Client/Buyer

Dear Laura,
We wanted to take a moment to tell you how much we appreciate working with you to find our first home. Working with you has been an absolute pleasure and we feel as though you treated us like family. If only home buying were a more frequent process so we could work with you again soon! All the best to you and your loved ones. With heartfelt thanks.

Laura and Eric Powell
Client/Buyer

Mama Laura and Katy, we can not thank you enough for making our first home purchase so smooth! We had some scary moments but y’all wisely guided us through the storm! There is no doubt we will recommend y’all forever to other potential home-buyers!! Y’all are incredible!! Y’all are so friendly and so honest! You both glow with wisdom and integrity! We see y’all as family and thank God for you!! Thank you for the amazing experience that we’ll always treasure.

Mike and Erin Johnson
Client/Buyer

After recently closing on a wonderful property in Lakeway, TX, we wanted to express our gratitude to you and West Austin Properties for all your unwavering efforts to make our buying purchase a success from start to finish and every little step in between. We’re happy and satisfied clients as a result!!! After settling on a new development in Hill Country of Lakeway the process of undertaking a new construction project was both challenging and exciting. Summoning your team of experts to oversee and collaborate with the builder of our project from inception, construction, permitting, to final close proved to be invaluable experience as a real estate buyer and property owner. Your constant communication and counseling throughout the process built a level of trust that is a rare find when purchasing an asset that is generally one of he most expensive transactions a client can make in their lifetime. My wife and I knew that trust was established early on when dealing with a company whose roots run deep in the Austin area with unmatched credentials that take years to attain and professionalism that is beyond reproach. For those looking to buy, sell or relocate to the Greater Austin area, don’t even THINK about it until you contact Laura Duggan at West Austin Properties.

Steven Leon
Client/Builder

Thank you! Thank you!! Thank you!!! I love my new home and so does my family. As soon as my furniture is delivered and my decorating done, I will invite you and Brad for a celebration dinner.

Robin DeSimio
Client/Buyer

I first have to say I know Laura as a buyer, a seller and more than professionally I know her as a fabulous friend. Laura actually “saved my marriage.” Having married my husband in my 60’s and moving into “HIS” house some territorial issues were surfacing….
Laura, being a friend with heart and vision was there and in an amazing way my husband and I found “Our” dream house and are living happily ever after :)…..
Laura is a true delight to work with. She is knowledgeable and experienced on the big issues of buying and selling homes but more importantly she is detailed and accomplished in solving any problem that arise. Even years later we continue to rely on her expertise on taxes, repair persons, selling family homes out of our city. She is a fabulous resource and knows real estate. On the personal side as a friend, Laura is honest, faithful, interested in others and so very much a Woman of her Word. And a darn good UT fan in football, baseball and basketball…

Darlene Kirkley Cozby
Client, Buyer

Katy and Laura,
We can’t thank you enough for walking us through everything.  Our Austin house hunt has been a great experience and we could not have done it without you.  Much love,

Patrick, Aubrey, Keller and Quinn Hannigan
Client/Buyer

If you need a Real Estate Agent, look no further! We have worked with Laura Duggan in both the buying and selling of our homes. Laura is a very professional and thorough agent. She helped ensure our new home was built exactly as planned. She resolved any issue with the builder and our closing process was smooth. Laura knows real estate and is the person you want on your team. She was very concerned about our needs being met. When she presents information, it will be researched and accurate. She is not a pushy salesperson; she works to ensure the satisfaction of her clients and is a great listener. Laura will give you help along every step of the way. Due to her expertise, Laura sold our home in less than 12 days in a market which presented challenges. We were unable to be at our closing and again, Laura handled it with ease. She is the full service Realtor that you can trust and rely upon. We thoroughly enjoyed working with her and she has become our friend. Several of our neighbors requested her contact information as they were very impressed with how quickly our home sold. Laura Duggan has been a blessing to us and will be to everyone else she represents in real estate!!

Tricia McFerran
Client, Seller

If you want to find the perfect home for you, call Laura Duggan now! After looking at houses for over a year with another realtor, I called Laura. She really listened to what I wanted and after six weeks she found my house even though it wasn’t on my mls search, took me to see it, and submitted the contract on line so quickly and easily that I was amazed. Laura is not just on top of the situation, she is always two steps ahead of the game! I always had total confidence in her ability, knowledge, and ethics.

Susan Bailey
Client, Buyer

SO thrilled Laura, we can not wait to get this place packed up and move.  Thank you so much for all your help.  We could not have done this without your expertise, and your amazing team – you made this experience easy and fun and we feel so blessed to have been able to work with you.  Thank you again.

Amy and Chris Corrado
Past Client

Laura Duggan, you’re the BEST Realtor EVER! Six years later…still loving our house, still loving our neighborhood and you’re still advising us with refi and restaurant referrals. We “heart” you!

Erin Miller Willms
Past Client

Thank you so much for everything you’ve done for us! Not only are you the BEST REALTOR ON THE PLANET, but a dear friend too. We truly can’t thank you enough for your patience, thoughtfulness and care.

Patty and Scott McCain
Past Client

When my husband received an offer of employment in Austin, Texas, we decided to sell our current home and relocate. Laura Duggan was recommended to us by the real estate agent who was selling our current home. We spoke with Laura on the telephone and via e-mail, and she was able to give us a great deal of information about Austin and the surrounding area. The relocation packet she and West Austin Properties have developed is truly outstanding. When we made plans to visit Austin on a house-hunting trip, we were able to give Laura less than a week’s notice of our visit. In that short amount of time, she was able to identify over thirty properties which she believed met our needs, and she took the additional step of previewing each in person to further screen out those which might not be suitable. When we visited, she showed us only a few homes but we only needed to see the first on her list. We made an offer on it that day. Laura was available to us throughout our visit and was able to help us schedule and oversee inspections before we left. After we returned to New Mexico, she continued to handle the details of the purchase, including various repairs and maintenance, so that we could have a virtually worry-free move. We especially appreciated her prompt response to any of our question, whether we sent them to her via e-mail, voice mail, or on the telephone. Her staff at West Austin Properties was also consistently professional and helpful. We came back to Austin only one day before our closing, but, thanks to Laura’s hard work and expertise, the closing went smoothly and we were soon in our new home. We cannot recommend her highly enough. Sincerely,

Danielle Plumer
Past Client

If anyone deserves a letter of thanks from me it’s you. Laura, from the minute Jennifer and I got into your car at the Arboretum in February, a very clean car I might add, you have been a wonderful advocate and counselor. You were patient when patience was what we needed: we weren’t’ just buying a house, we needed a new state, an entire town; an elementary school; a church; a grocery store; a place for Jennifer to play tennis, me to run, John to play lacrosse, Gracie to row, and Tate to play baseball; a place near to our families in Dallas, but not Dallas. At that moment all we knew for sure, and we knew it the way you know you need a dentist–it hurt– we needed to leave Connecticut. In addition to all that, we needed a house with room for two dogs on a street quiet enough and smooth enough that we could play roller hockey; we wanted a swimming pool; we wanted a house that had four bedrooms–all upstairs–and a kitchen Jennifer could roam around in. We wanted balconies and porches. Want. Want. Want. Want. What am I leaving out? Oh, yeah. We thought we wanted to pay cash and then we thought we didn’t want to pay cash so we needed a mortgage banker. You called Todd. We needed an inspector. You called Vick. (I just sent him a check. I included a little bonus. I told him to take Pat to eat and while they were eating to toast the GFCI model home on Berenson.) We needed a title company. You called the other Mona. Laura, what we needed was you and I am so glad that when we called Linda McMahon’s office in Dallas, asking them to recommend a real estate agent in Austin, they suggested you. For everything, thank you.

Jeff Bowden
Referral Client

My apology for taking so long to find the time to provide a written “thank you!” for the superior service we received from your firm. The professional approach of you and your staff turned what could have been a very stressful financial situation for my wife and I into a relatively minor disruption. We moved to Austin on very short notice. After viewing numerous homes with several other realtors, a good friend recommended your firm. After one brief meeting with my wife and I , you were able to show us a home that was perfect for our needs. As luck would have it, we found ourselves in a position to have to sell the home to allow a move to Dallas only 60 days after buying it. You and your team showed an unbelievable dedication to solving our problem. Within ninety days that home was sold, we were relocated to Dallas and our life was restored to normal. Not only was the home sold in a very time efficient manner, you were able to negotiate a sales price that nearly allowed us to recoup the acquisition costs we had incurred only several months prior to the sale. Obviously, the condition of the property when we bought as opposed to that when we sold was nearly identical. You were able to find a buyer willing to pay a higher price in spite of a leveling of the Austin market that occurred simultaneously with the timing of our need to sell. Again Laura, many thanks! Please feel free to use us as a reference any time. You can be assured of a glowing recommendation. Most Sincerely,

Kevin Mabus
Past Client

This letter is for the purpose of thanking you for the excellent work you did selling my house. As you know, my house had been on the market for six months prior to my listing it with you. Thanks to your marketing techniques and advice and your accurate pricing, the house sold in less than one week. I also appreciate the professional manner in which you handled the negotiation process. In addition, your choice of title companies, Land America Austin Title, was a good one because Austin Title was able to avoid certain document issues that could have caused problems or delays in closing the house. I would highly recommend you and West Austin Properties to anyone who is purchasing or selling a home. You are not only an intelligent woman who knows the real estate business thoroughly, you made the entire house selling experience as enjoyable as is possible because of your pleasant, friendly personality. I have very much enjoyed our association over the past few months and hope that we will maintain communications in the future, especially in light of our TCU connection! Yours truly,

Alice Rutledge
Past Client

I am 80 years old, and have owned and sold 5 homes in my life. Never have I enjoyed the services of a better Realtor than Laura Duggan. Like so much in life, the timing of our meeting was perfect because this time I was alone as a widow. I needed far more than Realtors are expected to give. Laura and her team let me lean on them and stepped up to my needs with kindness, patience and know-how. They coached me with firmness, gave me hands-on help when needed and were intuitively tuned to my emotional states. They didn’t stop until they had sold my home and found me a smaller one perfectly suited to my new needs. I recommend them wholeheartedly.

Margaret Browder
Past Client

Positive: Professionalism, Quality, Responsiveness, Value

I couldn’t imagine a better realtor than Laura Duggan. We bought a house she was listing 20 years ago, and even though she wasn’t OUR realtor then, we couldn’t help but be impressed with her knowledge, professionalism, friendliness, helpfulness, recommendations, … you name it. So when we were thinking of selling that same house last year, the first realtor we thought of was Laura, and didn’t need to think further. That was our best (and most important) decision in selling that house. Laura went way beyond any expectations we (or you) could have. She worked with our limited budget to make the best changes to the house to get the best price. She handled everything: finding and managing contractors for paint, plumbing, windows, electrical, landscaping, HVAC, tile, flooring, cleaning, staging, photography, … and then handled scheduling, coordination, property oversight, listing, pricing, strategy, negotiations, and contracts/closing. Laura gives her wise, honest, experienced opinion even if it might be hard to hear, or when hard decisions need to be made.

She was just as good acting as a buyer’s agent for our next house. In a ridiculously over-heated Austin market, she acted quickly and decisively, and came up with an offer that stood out among the dozens of other offers. The benefits of her knowledge about Austin real estate cannot be overstated. She knows what to look for, where to look, and who to work with.

Beyond her exceptional expertise in the process and mechanics, you get the sense that Laura wants to be the best realtor, not in terms of sales, statistics, or prestige, but the best realtor for her clients. If you are the one selling or buying property, that’s what YOU want, and she is THE best. I wholeheartedly recommend Laura. You will not find better.

Duke Browning

We relocated to Austin from CA and had our previous Realtor research and choose an Austin Realtor with her same high qualifications.  Laura Duggan with West Austin Properties was a true professional, and guided us through the entire process of purchasing our home.  I would strongly recommend Laura to anyone wanting a professional with a vast amount of knowledge in all aspects of real estate.  Thanks  Laura!!

Karen Garett

Laura Duggan is the BEST realtor!  Her experience sets her apart from the rest, and she genuinely cares for her clients.  Laura gives me her honest opinion which is always for my own good, and she is trustworthy.  I cannot imagine buying or selling a house with anyone but Laura.  I recommend her to EVERYONE I know!

Emily Craft

We found our dream home and it would have not been possible without Laura Duggan. She is simply the best. She did ALL the work and steered us through an insane real estate market to find us exactly what fit our family! She’s an advocate for her clients and a negotiating master. She made our experience so easy. She was recommended to us by a dear friend and I wouldn’t let anyone I love buy a home in the Austin area without her help. Look no further!

Dr. Kirk Middleton

My husband and I recently moved from Albuquerque to Austin and we had the pleasure of working with Laura Duggan, broker and owner of West Austin Properties.  Laura is a native of Austin and without question; I would recommend Laura as the top residential realtor in Austin.  

While we listed and sold our home in New Mexico, Laura sent us maps of school districts, school rankings for public and private schools, traffic patterns and commute times for my husband from various parts of Austin and lots of listings to comb through as we narrowed down our search.

Austin is growing so fast and there were several new areas we were curious about so Laura and her husband took several evening drives during the week and on weekends to various neighborhoods to give us feedback on traffic, and if the neighborhood had the sense of community we were looking for in our new Austin home.  Laura did so much groundwork for us, we had identified our school district and the area of Austin we were most interested in before our plane ever touched down in Texas for our first site visit!  That is client dedication above and beyond anything I have ever experienced.

If we were interested in a property backing up to a green belt or main road, Laura knew what was slated to be built, if anything, and what commercial properties were vying for future business in that area.

When bad weather conditions delayed my arrival on a second trip to finalize which house we wanted to buy, Laura took care of making arrangements for overnight accommodations and graciously shuttled me to and from the airport.  Only to turn around and do it again for my husband in less than 24 hours!

Laura’s 35 years of experience in the Austin Real Estate business was invaluable.  Her professional and personal contacts in the business and city, place her in a position where she can take advantage of opportunities for her clients, which other realtors can only dream about.

I can’t say enough about Laura’s professionalism, caring nature, extensive knowledge, understanding and patience.  She brings all these qualities to the table for her clients, not just in the real estate transaction, but also in the transition to their new home/community.

To this day I call Laura for recommendations.  Whether it be for doctors, dentists, electricians, restaurants, fun things to do in city and surrounding area, and the list goes on!  We are so grateful for Laura’s hard work in helping us find our home in Austin.  

We love our home, the neighborhood, and the community!  Unequivocally, Laura Duggan stands out as the single best real estate broker I have ever known in the purchase and sale of five homes during my lifetime. I highly recommend West Austin Properties for your real state transaction.

Caroline Worth