Testimonials

Dear Katy,
Thank you again.  I sincerely appreciate all your work with the first house and then turn around to do this one quickly after!  I’m still kind of taking it all in and distracted with moving and planning but I really am thankful I had you and your mom helping me through it all.  And of course I’ll let everyone know who to contact if they start looking.

Josh Dorman
Client/Buyer

 

Dear Laura,
We wanted to take a moment to tell you how much we appreciate working with you to find our first home.  Working with you has been an absolute pleasure and we feel as though you treated us like family.  If only home buying were a more frequent process so we could work with you again soon!  All the best to you and your loved ones.  With heartfelt thanks.

Laura and Eric Powell
Client/Buyer

 

Mama Laura and Katy, we can not thank you enough for making our first home purchase so smooth!  We had some scary moments but y’all wisely guided us through the storm!  There is no doubt we will recommend y’all forever to other potential home-buyers!!  Y’all are incredible!!  Y’all are so friendly and so honest!  You both glow with wisdom and integrity!  We see y’all as family and thank God for you!!  Thank you for the amazing experience that we’ll always treasure.

Mike and Erin Johnson
Client/Buyer

 

After recently closing on a wonderful property in Lakeway, TX, we wanted to express our gratitude to you and West Austin Properties for all your unwavering efforts to make our buying purchase a success from start to finish and every little step in between.  We re happy and satisfied clients as a result!!!  After settling on a new development in Hill Country of Lakeway the process of undertaking a new construction project was both challenging and exciting.  Summoning your team of experts to oversee and collaborate with the builder of our project from inception, construction, permitting, to final close proved to be invaluable experience as a real estate buyer and property owner.  Your constant communication and counseling throughout the process built a level of trust that is a rare find when purchasing an asset that is generally one of he most expensive transactions a client can make in their lifetime.  My wife and I knew that trust was established early on when dealing with a company whose roots run deep in the Austin area with unmatched credentials that take years to attain and professionalism that is beyond reproach.  For those looking to buy, sell or relocate to the Greater Austin area, don’t even THINK about it until you contact Laura Duggan at West Austin Properties.

Steven Leon
Client/Builder

 

Thank you! Thank you!!  Thank you!!!  I love my new home and so does my family.  As soon as my furniture is delivered and my decorating done, I will invite you and Brad for a celebration dinner.

Robin DeSimio
Client/Buyer

 

I first have to say I know Laura as a buyer, a seller and more than professionally I know her as a fabulous friend. Laura actually “saved my marriage.” Having married my husband in my 60’s and moving into “HIS” house some territorial issues were surfacing….
Laura, being a friend with heart and vision was there and in an amazing way my husband and I found “Our” dream house and are living happily ever after :)…..
Laura is a true delight to work with. She is knowledgeable and experienced on the big issues of buying and selling homes but more importantly she is detailed and accomplished in solving any problem that arise. Even years later we continue to rely on her expertise on taxes, repair persons, selling family homes out of our city. She is a fabulous resource and knows real estate. On the personal side as a friend, Laura is honest, faithful, interested in others and so very much a Woman of her Word. And a darn good UT fan in football, baseball and basketball…

Darlene Kirkley Cozby
Client, Buyer

 

Katy and Laura,
We can’t thank you enough for walking us through everything.  Our Austin house hunt has been a great experience and we could not have done it without you.  Much love,

Patrick, Aubrey, Keller and Quinn Hannigan
Client/Buyer

 

If you need a Real Estate Agent, look no further! We have worked with Laura Duggan in both the buying and selling of our homes. Laura is a very professional and thorough agent. She helped ensure our new home was built exactly as planned. She resolved any issue with the builder and our closing process was smooth. Laura knows real estate and is the person you want on your team. She was very concerned about our needs being met. When she presents information, it will be researched and accurate. She is not a pushy salesperson; she works to ensure the satisfaction of her clients and is a great listener. Laura will give you help along every step of the way. Due to her expertise, Laura sold our home in less than 12 days in a market which presented challenges. We were unable to be at our closing and again, Laura handled it with ease. She is the full service Realtor that you can trust and rely upon. We thoroughly enjoyed working with her and she has become our friend. Several of our neighbors requested her contact information as they were very impressed with how quickly our home sold. Laura Duggan has been a blessing to us and will be to everyone else she represents in real estate!!

Tricia McFerran
Client, Seller

 

If you want to find the perfect home for you, call Laura Duggan now! After looking at houses for over a year with another realtor, I called Laura. She really listened to what I wanted and after six weeks she found my house even though it wasn’t on my mls search, took me to see it, and submitted the contract on line so quickly and easily that I was amazed. Laura is not just on top of the situation, she is always two steps ahead of the game! I always had total confidence in her ability, knowledge, and ethics.

Susan Bailey
Client, Buyer

 

SO thrilled Laura, we can not wait to get this place packed up and move.  Thank you so much for all your help.  We could not have done this without your expertise, and your amazing team – you made this experience easy and fun and we feel so blessed to have been able to work with you.  Thank you again.

Amy and Chris Corrado
Past Client

 

Laura Duggan, you’re the BEST Realtor EVER! Six years later…still loving our house, still loving our neighborhood and you’re still advising us with refi and restaurant referrals. We “heart” you!

Erin Miller Willms
Past Client

 

Thank you so much for everything you’ve done for us! Not only are you the BEST REALTOR ON THE PLANET, but a dear friend too. We truly can’t thank you enough for your patience, thoughtfulness and care.

Patty and Scott McCain
Past Client

 

When my husband received an offer of employment in Austin, Texas, we decided to sell our current home and relocate. Laura Duggan was recommended to us by the real estate agent who was selling our current home. We spoke with Laura on the telephone and via e-mail, and she was able to give us a great deal of information about Austin and the surrounding area. The relocation packet she and West Austin Properties have developed is truly outstanding. When we made plans to visit Austin on a house-hunting trip, we were able to give Laura less than a week’s notice of our visit. In that short amount of time, she was able to identify over thirty properties which she believed met our needs, and she took the additional step of previewing each in person to further screen out those which might not be suitable. When we visited, she showed us only a few homes but we only needed to see the first on her list. We made an offer on it that day. Laura was available to us throughout our visit and was able to help us schedule and oversee inspections before we left. After we returned to New Mexico, she continued to handle the details of the purchase, including various repairs and maintenance, so that we could have a virtually worry-free move. We especially appreciated her prompt response to any of our question, whether we sent them to her via e-mail, voice mail, or on the telephone. Her staff at West Austin Properties was also consistently professional and helpful. We came back to Austin only one day before our closing, but, thanks to Laura’s hard work and expertise, the closing went smoothly and we were soon in our new home. We cannot recommend her highly enough. Sincerely,

Danielle Plumer
Past Client

 

If anyone deserves a letter of thanks from me it’s you. Laura, from the minute Jennifer and I got into your car at the Arboretum in February, a very clean car I might add, you have been a wonderful advocate and counselor. You were patient when patience was what we needed: we weren’t’ just buying a house, we needed a new state, an entire town; an elementary school; a church; a grocery store; a place for Jennifer to play tennis, me to run, John to play lacrosse, Gracie to row, and Tate to play baseball; a place near to our families in Dallas, but not Dallas. At that moment all we knew for sure, and we knew it the way you know you need a dentist–it hurt– we needed to leave Connecticut. In addition to all that, we needed a house with room for two dogs on a street quiet enough and smooth enough that we could play roller hockey; we wanted a swimming pool; we wanted a house that had four bedrooms–all upstairs–and a kitchen Jennifer could roam around in. We wanted balconies and porches. Want. Want. Want. Want. What am I leaving out? Oh, yeah. We thought we wanted to pay cash and then we thought we didn’t want to pay cash so we needed a mortgage banker. You called Todd. We needed an inspector. You called Vick. (I just sent him a check. I included a little bonus. I told him to take Pat to eat and while they were eating to toast the GFCI model home on Berenson.) We needed a title company. You called the other Mona. Laura, what we needed was you and I am so glad that when we called Linda McMahon’s office in Dallas, asking them to recommend a real estate agent in Austin, they suggested you. For everything, thank you.

Jeff Bowden
Referral Client

 

My apology for taking so long to find the time to provide a written “thank you!” for the superior service we received from your firm. The professional approach of you and your staff turned what could have been a very stressful financial situation for my wife and I into a relatively minor disruption. We moved to Austin on very short notice. After viewing numerous homes with several other realtors, a good friend recommended your firm. After one brief meeting with my wife and I , you were able to show us a home that was perfect for our needs. As luck would have it, we found ourselves in a position to have to sell the home to allow a move to Dallas only 60 days after buying it. You and your team showed an unbelievable dedication to solving our problem. Within ninety days that home was sold, we were relocated to Dallas and our life was restored to normal. Not only was the home sold in a very time efficient manner, you were able to negotiate a sales price that nearly allowed us to recoup the acquisition costs we had incurred only several months prior to the sale. Obviously, the condition of the property when we bought as opposed to that when we sold was nearly identical. You were able to find a buyer willing to pay a higher price in spite of a leveling of the Austin market that occurred simultaneously with the timing of our need to sell. Again Laura, many thanks! Please feel free to use us as a reference any time. You can be assured of a glowing recommendation. Most Sincerely,

Kevin Mabus
Past Client

 

This letter is for the purpose of thanking you for the excellent work you did selling my house. As you know, my house had been on the market for six months prior to my listing it with you. Thanks to your marketing techniques and advice and your accurate pricing, the house sold in less than one week. I also appreciate the professional manner in which you handled the negotiation process. In addition, your choice of title companies, Land America Austin Title, was a good one because Austin Title was able to avoid certain document issues that could have caused problems or delays in closing the house. I would highly recommend you and West Austin Properties to anyone who is purchasing or selling a home. You are not only an intelligent woman who knows the real estate business thoroughly, you made the entire house selling experience as enjoyable as is possible because of your pleasant, friendly personality. I have very much enjoyed our association over the past few months and hope that we will maintain communications in the future, especially in light of our TCU connection! Yours truly,

Alice Rutledge
Past Client

 

I am 80 years old, and have owned and sold 5 homes in my life. Never have I enjoyed the services of a better Realtor than Laura Duggan. Like so much in life, the timing of our meeting was perfect because this time I was alone as a widow. I needed far more than Realtors are expected to give. Laura and her team let me lean on them and stepped up to my needs with kindness, patience and know-how. They coached me with firmness, gave me hands-on help when needed and were intuitively tuned to my emotional states. They didn’t stop until they had sold my home and found me a smaller one perfectly suited to my new needs. I recommend them wholeheartedly.

Margaret Browder
Past Client